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Compliance Solutions
for the new york retail worker safety act
In partnership with the security experts at
Retailers must comply by March 3, 2025
some of the clients we are proud to serve
Get fast expert support to comply with new york’s workplace violence prevention law
Plan Creation or Refinement
Online Training
Legal Review
The law imposes planning and training obligations on nearly every retail and food retail business in New York.
Read the Training Requirements
The act requires retail employers to provide annual workplace violence prevention training for all retail employees and requires that the training be interactive and include “measures that retail employees can use to protect themselves when faced with workplace violence.”
The act defines these measures as including, at least, the following:
- De-escalation tactics
- Active shooter drills
- Emergency procedures
- Instruction on the use of security alarms, panic buttons, and other related emergency devices
As part of the training, employers must also communicate to employees a site-specific list of emergency exits and meeting places in case of emergency.
Employers with 50 or more employees must provide this training to all retail employees “upon hire and on an annual basis thereafter.” Employers with less than 50 employees must provide the training upon hiring and then every two years therafter.
Read the Planning Requirements
The act requires qualifying retail employers to create and distribute a workplace violence prevention policy to all retail employees.
The policy must include the factors or situations that place retail employees at risk of workplace violence. The act states that those situations include, but are not limited to, the following:
- Working late night or early morning hours
- Exchanging money with the public
- Working alone or in small numbers
- Uncontrolled access to the workplace
The policy also needs to outline methods that employers may use to prevent incidents of workplace violence, “including but not limited to establishing and implementing reporting systems for incidents of workplace violence.”
Additionally, the policy needs to include information about federal and state statutory provisions concerning violence against retail workers and remedies available to employees who are victims of workplace violence.
Finally, the policy needs to clearly state that retaliation against individuals who report workplace violence, complain about situations that might place retail employees at risk of workplace violence, or who testify or assist in a legal proceeding relating to workplace violence is unlawful.
The policy must be provided in English and in the employee’s primary language upon hire and then at every annual workplace violence prevention training.
Regardless of where you are in the process, our team can help with:
- Development or refinement of your workplace violence prevention plan.
- Experienced legal review.
- Online, company-wide employee training, including how to:
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- Access the plan and report violence
- Identify, prevent, and manage workplace violence
- De-escalate conflicts
- Respond to active assailant attacks
- Understand the hazards associated with their role
- Learn about mitigation strategies
Proven and Effective ONLINE Training
Hundreds of thousands of learners have used our training in retail, commercial offices, food retail, food service, utilities, healthcare, education, manufacturing, houses of worship and more.
Mitigate risk and empower employees in just 35 minutes.
Core Training
- Understanding workplace violence types
- De-escalation techniques
- Situational awareness
- Active shooter/assailant preparedness (Run, Hide, Fight)
Optional
- Behavioral indicators
- Response to injury
- Responding to shoplifting
- Interactions with the homeless
- Robberies
- Lockdowns
Aligned with the NY Law’s requirements.
- Explains your company’s Workplace Violence Prevention Plan and how to obtain a copy.
- Teaches company procedures for reporting workplace violence hazards and incidents.
- Describes mitigation measures you have implemented.
- Tells employees how to obtain assistance to prevent or respond to workplace violence.
Engaging interactive training, customized to your specific industry.
- Instructional design principles to maximize engagement and retention.
- Interactive videos, professional animations, no gore or scare tactics.
- Adjusted for the learning level of your audience.
- Multiple languages available.
- Customized to your brand with images and videos of your team and locations.
- Annual enhancements based on lessons learned and law enforcement best practices.
- Access the training via our cloud platform or install it on your own LMS.
- Simple delivery to any size audience across any number of locations.
- Documented compliance.
Our partners recommend TPOP training to their own members and we work closely with them to adhere to their high standards.
meet our partners
Our security planning and legal partners are leaders in their industries.
Our Intelligence and Planning Experts
Sentinel Security is a global risk and intelligence advisory firm focused on solving complex security problems on behalf of multinational corporations, critical institutions, and high-profile clients. They offer tailored, actionable, and discreet guidance to better navigate today’s risk environment, anticipate and mitigate emerging threats, and identify potential market challenges.
Sentinel provides comprehensive guidance to help clients develop and maintain their required workplace violence prevention plans, violence incident logs, and other materials required to comply with the NY Law.
Our Legal Experts
We work with an experienced team of labor law attorneys who understand the many challenges facing employers today, including workplace violence prevention, compliance, defense, and crisis response. Their practice includes comprehensive OSHA representation of employers across all industry sectors, compliance assistance, training, participation in rulemaking, fatality/serious injury accident investigations, and more.
Our partners consult with TPOP clients and review workplace violence prevention plans to ensure comprehensive compliance with the NY Law.
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