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Workplace Violence Training

for Events, Venues & Mass Gatherings

Scenario-based training that helps venue teams recognize warning signs, manage escalating situations, and respond safely during public-facing events.

Why Workplace Violence Prevention Matters at Events & Venues

Large gatherings and public-facing environments can create situations where emotional escalation, crowd tension, or disruptive behavior develops quickly.

Venue employees may interact with frustrated guests, intoxicated individuals, unauthorized entrants, or emotionally charged attendees.

Training helps employees recognize warning signs, communicate calmly, and respond safely before situations escalate into larger safety incidents.

Situations Venue & Event Teams Face

Event staff and venue teams may encounter situations that require situational awareness, calm communication, and coordinated response.
Where crowd dynamics and emotional escalation can change rapidly

How TPOP Venue & Event Training Works

Training built around realistic event and venue situations to support safer guest interactions and coordinated employee response.

Scenario-Based Learning

Employees practice realistic venue situations involving disruptive guests, crowd tension, suspicious activity, and escalating behavior.

Behavior Recognition

Training helps teams identify warning signs, emotional escalation, and behaviors that may signal elevated risk.

Response Techniques

Employees learn how to communicate calmly, create distance, report concerns, and respond safely during escalating situations.

Training That Addresses Venue & Event Safety Risks

TPOP training includes scenario-based modules designed for public-facing environments, event operations, and crowd-facing teams.

Select the training areas that align with your venue operations, employee responsibilities, and guest interaction risks.

De-Escalation
Scenarios

Active Shooter Preparedness

Behavioral
Indicators

Homeless
Interactions

Situational
Awareness

Robbery
Response

Compliance
Training

Lockdowns &
Shelter in Place

COMING SOON

Civility in
the Workplace

 

Venue Training Customized to Your Operations

TPOP training can be aligned to your venue operations, guest interaction procedures, and emergency response practices.

Venue-Specific Scenarios

Training reflects real event environments including entrances, concourses, seating areas, guest services, and public gathering spaces.

Policy & Procedure Integration

Training can incorporate guest response procedures, emergency coordination, reporting expectations, and escalation protocols.

Consistent Across Teams

Training can be deployed across guest services, operations, security support, and event staff while maintaining consistent preparedness standards.

De-Escalation

Active Shooter

Situational Awareness

Behavioral Indicators

Workplace Violence Training and Preparedness for Venue Operations

TPOP training helps event and venue organizations strengthen preparedness while supporting safer employee and guest interactions.

California
SB 553

Supports workplace violence prevention expectations through employee training, reporting procedures, and response preparedness.

Guest & Employee Safety Alignment

Helps organizations align workplace violence preparedness with guest safety, operational response, and employee protection practices.

OSHA Workplace
Violence Guidance

Supports OSHA workplace violence prevention guidance through employee awareness, preparedness, and response training.

What Organizatons Say About TPOP

“TPOP training helped our teams manage customer interactions more confidently and reduce escalation during high-volume service periods.”

Director of Operations, Food Service Brand

“TPOP training gave our teams clear, consistent ways to handle customer conflict, which has reduced escalation incidents across our stores.”

Director of Operations, Regional Food Retail Chain

“We needed training that reflected what actually happens in our stores. TPOP delivered scenarios our employees could relate to and apply immediately.”

VP, Asset Protection, National Grocery Brand

 

Why Employees Prefer TPOP

The one take away at the end of the major sections also helps cement the tools you need to prepare yourself for an active shooter event. Overall, this is a fantastic course!
Claire Y.
Educational Facilities
The one take away at the end of the major sections also helps cement the tools you need to prepare yourself for an active shooter event. Overall, this is a fantastic course!
Claire Y.
Claire Y.
Educational Facilities
Adding how to deal and respond to the homeless is a great added feature since here in Roanoke VA, it seems to be getting worse.
Tracy G.
Food Retail
Adding how to deal and respond to the homeless is a great added feature since here in Roanoke VA, it seems to be getting worse.
Tracy G.
Tracy G.
Food Retail
The course breaks down each topic in a way that is straight forward and and easy to understand. And For those who have had training, it is good for refreshing skills.
Dave D.
Houses of Worship
The course breaks down each topic in a way that is straight forward and and easy to understand. And For those who have had training, it is good for refreshing skills.
Dave D.
Dave D.
Houses of Worship
Great info! Very good and important info.
Brenda R.
CFA Team Member
Great info! Very good and important info.
Brenda R.
Brenda R.
CFA Team Member
Helpful. Very informative and helpful in case of the worst.
Andre M.
CFA Team Member
Helpful. Very informative and helpful in case of the worst.
Andre M.
Andre M.
CFA Team Member
This is a great course. Coming from a military medical background I feel this covers everything House of Worship safety teams need when joining the team.
Thom G.
Houses of Worship
This is a great course. Coming from a military medical background I feel this covers everything House of Worship safety teams need when joining the team.
Thom G.
Thom G.
Houses of Worship
Very informative, safety is key.
Dietra P.
Office Facilities
Very informative, safety is key.
Dietra P.
Dietra P.
Office Facilities
Great training! This training was put together well and easy to understand and complete!
Jessica S.
Healthcare Facilities
Great training! This training was put together well and easy to understand and complete!
Jessica S.
Jessica S.
Healthcare Facilities
Very good. Learned a lot. Thank you!
Caroline C.
Healthcare Facilities
Very good. Learned a lot. Thank you!
Caroline C.
Caroline C.
Healthcare Facilities
Thanks for your help could be life saver.
Israel G.
CFA Team Member
Thanks for your help could be life saver.
Israel G.
Israel G.
CFA Team Member
Very well done. I am happy this class is offered to everyone. This is great to know & also to be prepared.
Tynetta D.
CFA Team Member
Very well done. I am happy this class is offered to everyone. This is great to know & also to be prepared.
Tynetta D.
Tynetta D.
CFA Team Member
Informative. Able to be understood.
Kehinde M.
CFA Team Member
Informative. Able to be understood.
Kehinde M.
Kehinde M.
CFA Team Member
Great clips. Very informative.
Mariana R.
Office Facilities
Great clips. Very informative.
Mariana R.
Mariana R.
Office Facilities
Well put together. Good concise short videos and straight to the point.
Justin Calderon
Healthcare Facilities
Well put together. Good concise short videos and straight to the point.
Justin C.
Justin Calderon
Healthcare Facilities
Excellent!
Linda Z.
Food Retail Services
Excellent!
Linda Z.
Linda Z.
Food Retail Services
Great and easy to remember training!
Taylor K.
CFA Team Member
Great and easy to remember training!
Taylor K.
Taylor K.
CFA Team Member
Excellent review of all aspects of moving through the process of de-escalation of the incident at hand.
Linda L.
CFA Team Member
Excellent review of all aspects of moving through the process of de-escalation of the incident at hand.
Linda L.
Linda L.
CFA Team Member
Excellent and important. Life saver. Very complete and necessary.
Piedad V.
CFA Team Member
Excellent and important. Life saver. Very complete and necessary.
Piedad V.
Piedad V.
CFA Team Member
Powerful and empowering.
John Griffin
CFA Team Member
Powerful and empowering.
John G.
John Griffin
CFA Team Member
Good information!
Andrea O.
CFA Team Member
Good information!
Andrea O.
Andrea O.
CFA Team Member
The entire course was informative and educational.
Terrell T.
Office Facilities
The entire course was informative and educational.
Terrell T.
Terrell T.
Office Facilities
Great course, very informative. The first time I have taken one like it.
Herbert R.
Office Facilities
Great course, very informative. The first time I have taken one like it.
Herbert R.
Herbert R.
Office Facilities
The course was intensive and clear on the need to be prepared.
Rudolph L.
Office Facilities
The course was intensive and clear on the need to be prepared.
Rudolph L.
Rudolph L.
Office Facilities
Great training. Modules went into great detail on relevant work issues.
Shane P.
Office Facilities
Great training. Modules went into great detail on relevant work issues.
Shane P.
Shane P.
Office Facilities
Very informative and can be implement into my daily activity.
George W.
Office Facilities
Very informative and can be implement into my daily activity.
George W.
George W.
Office Facilities
Good Information.
Susan F.
Retail Facilities
Good Information.
Susan F.
Susan F.
Retail Facilities
Excellent!
Denise S.
Food Retail Services
Excellent!
Denise S.
Denise S.
Food Retail Services
Very accurate. Great information!
Todd B.
Food Retail Services
Very accurate. Great information!
Todd B.
Todd B.
Food Retail Services
Very helpful!
Dale M.
Food Retail Services
Very helpful!
Dale M.
Dale M.
Food Retail Services
Excellent course -learned a lot on what to do and look for.
Cynthia K.
Food Retail Services
Excellent course -learned a lot on what to do and look for.
Cynthia K.
Cynthia K.
Food Retail Services
Very informative.
Susan M.
Food Retail Services
Very informative.
Susan M.
Susan M.
Food Retail Services
Great name and was excellent.
Richard C.
Food Retail Services
Great name and was excellent.
Richard C.
Richard C.
Food Retail Services
I appreciated the course's clarity and conciseness, as well as its providing knowledge and means to survive an active shooter or other attack.
Nancy S.
Food Retail Services
I appreciated the course's clarity and conciseness, as well as its providing knowledge and means to survive an active shooter or other attack.
Nancy S.
Nancy S.
Food Retail Services
Very Informative.
Maria L.
Healthcare Facilities
Very Informative.
Maria L.
Maria L.
Healthcare Facilities
Great!
Taylor M.
Healthcare Facilities
Great!
Taylor M.
Taylor M.
Healthcare Facilities
Great course!
Megan C.
Healthcare Facilities
Great course!
Megan C
Megan C.
Healthcare Facilities
Very Good! Easy to navigate.
Walter W.
Very Good! Easy to navigate.
Walter W.
Walter W.
Great Information! The information was very straightforward and easy to digest. Great examples were given.
Ayanna H.
Healthcare Facilities
Great Information! The information was very straightforward and easy to digest. Great examples were given.
Ayanna H.
Ayanna H.
Healthcare Facilities
Great Topics! This is my 2nd time taking this course. It was great getting a refresher.
Theresa F.
Manufacturing Facilities
Great Topics! This is my 2nd time taking this course. It was great getting a refresher.
Theresa F.
Theresa F.
Manufacturing Facilities
Very useful and important information in an easy-to-understand format. Thank you!
Pamela M.
Manufacturing Facilities
Very useful and important information in an easy-to-understand format. Thank you!
Pamela M.
Pamela M.
Manufacturing Facilities
Engaging and informative. I have had first responder training for 15 years. This is a really good training program for those who are new and never experienced training before.
Chalina S.
Office Facilities
Engaging and informative. I have had first responder training for 15 years. This is a really good training program for those who are new and never experienced training before.
Chalina S.
Chalina S.
Office Facilities
Very good information!
Lindsay H.
Office Facilities
Very good information!
Lindsay H.
Lindsay H.
Office Facilities
Great Information. The information was very straightforward and easy to digest. Great examples were given.
Ayanna H.
Healthcare Facilities
Great Information. The information was very straightforward and easy to digest. Great examples were given.
Ayanna H.
Ayanna H.
Healthcare Facilities
Very good information. Easy to follow and learn from!
Kirby M.
Office Facilities
Very good information. Easy to follow and learn from!
Kirby M.
Kirby M.
Office Facilities
Great!
Lillian S.
CFA Team Member
Great!
Lillian S.
Lillian S.
CFA Team Member
Very informative!
Bryan T.
CFA Team Member
Very informative!
Bryan T.
Bryan T.
CFA Team Member
5 stars! Great active shooter training.
Equilla J.
CFA Team Member
5 stars! Great active shooter training.
Equilla J.
Equilla J.
CFA Team Member
Very informative!
Rena K.
CFA Team Member
Very informative!
Rena K.
Rena K.
CFA Team Member
Nice Job! Effective, to the point, and easy to digest.
Bill S.
CFA Team Member
Nice Job! Effective, to the point, and easy to digest.
Bill S.
Bill S.
CFA Team Member
Ready for Anything. I’m grateful it was simplified and straight forward!
Blake H.
CFA Team Member
Ready for Anything. I’m grateful it was simplified and straight forward!
Blake H.
Blake H.
CFA Team Member
Fantastic course! A very comprehensive course that kept me actively engaged.
Alison S.
Office Facilities
Fantastic course! A very comprehensive course that kept me actively engaged.
Alison S.
Alison S.
Office Facilities
It was comprehensive and easy to understand and get through.
Judy D.
Office Facilities
It was comprehensive and easy to understand and get through.
Judy D.
Judy D.
Office Facilities
I thought the training was concise, clear, and got straight to the point without focusing too much on the more unpleasant details.
Office Facilities
I thought the training was concise, clear, and got straight to the point without focusing too much on the more unpleasant details.
Jack C.
Office Facilities
Great info!
Agnes F.
Healthcare Facilities
Great info!
Agnes F.
Agnes F.
Healthcare Facilities
This was very informative and good to know. I will be looking forward to the next course.
Stepfonia K.
Healthcare Facilities
This was very informative and good to know. I will be looking forward to the next course.
Stepfonia K.
Stepfonia K.
Healthcare Facilities
This virtual training is more necessary and more in-depth than other trainings I've participated in. I feel very prepared.
Grace J.
Healthcare Facilities
This virtual training is more necessary and more in-depth than other trainings I've participated in. I feel very prepared.
Grace J.
Grace J.
Healthcare Facilities
Outstanding course full of great information and helpful guides to help if ever in a situation that warrants Verbal De-escalation or active shooter.
Bob M.
Senior Field Safety Coordinator
Outstanding course full of great information and helpful guides to help if ever in a situation that warrants Verbal De-escalation or active shooter.
Bob M.
Bob M.
Senior Field Safety Coordinator
This was very informative.
Kathleen D.
Healthcare Facilities
This was very informative.
Kathleen D.
Kathleen D.
Healthcare Facilities
This training was very helped and gave a lot of insight and knowledge of course of action if ever put in a tough situation!
Adriene W.
Educational Facilities
This training was very helped and gave a lot of insight and knowledge of course of action if ever put in a tough situation!
Adriene W.
Adriene W.
Educational Facilities
The way the course is designed makes it easy to follow along. Answering a question or two after each section helps to cement the idea the instructor is attempting to teach.
Robin B.
Educational Facilities
The way the course is designed makes it easy to follow along. Answering a question or two after each section helps to cement the idea the instructor is attempting to teach.
Robin B.
Robin B.
Educational Facilities
Great Program with pertinent and valuable information!
Derrick W.
Governmental Facilities
Great Program with pertinent and valuable information!
Derrick W.
Derrick W.
Governmental Facilities
Great information. I learned a lot.
Susan Q.
CFA Manager
Great information. I learned a lot.
Susan Q.
Susan Q.
CFA Manager
This was much more interesting than I expected. Thanks for making it available to us.
Francis P.
CFA Team Member
This was much more interesting than I expected. Thanks for making it available to us.
Francis P.
Francis P.
CFA Team Member
Serious stuff. Glad I watched.
Peter M.
CFA Team Member
Serious stuff. Glad I watched.
Peter M.
Peter M.
CFA Team Member
The situational awareness lessons were especially worthwhile. We all need to be aware at all times.
Juan L.
CFA Team Member
The situational awareness lessons were especially worthwhile. We all need to be aware at all times.
Juan L.
Juan L.
CFA Team Member
I feel I have much more knowledge of what I need to do in a violent situation. My first instinct was to help wounded and the next page of session said “then there would be 2 wounded ”. Also...
Anna Maria S.
CFA Team Member
I feel I have much more knowledge of what I need to do in a violent situation. My first instinct was to help wounded and the next page of session said “then there would be 2 wounded”. Also knowing what tools are available at restaurant to use if necessary. A full learning test here. Thank you for keeping us safe.
Anna Maria S.
Anna Maria S.
CFA Team Member
Amazing class! A+ rating for this course! It has prepared my team and I should we ever encounter danger!
Darryl H.
CFA Manager
Amazing class! A+ rating for this course! It has prepared my team and I should we ever encounter danger!
Darryl H.
Darryl H.
CFA Manager
Good training! Good information.
William S.
CFA Team Member
Good training! Good information.
William S.
William S.
CFA Team Member
Really clear, helpful, and concise!
Michael M.
CFA Team Member
Really clear, helpful, and concise!
Michael M.
Michael M.
CFA Team Member
I thought this course was presented well and easy for anyone to understand. Perfect overview for all ages.
Kelly H.
CFA Manager
I thought this course was presented well and easy for anyone to understand. Perfect overview for all ages.
Kelly H.
Kelly H.
CFA Manager
Very informative.
Todd B.
CFA Team Member
Very informative.
Todd B.
Todd B.
CFA Team Member
Great info! I now have more knowledge of what to do in the event of an attack than I did before. Thanks!
James W.
CFA Team Member
Great info! I now have more knowledge of what to do in the event of an attack than I did before. Thanks!
James W.
James W.
CFA Team Member
This training was very helpful. In this training i learned how to protect myself from a dangerous situation.
Mansi s.
CFA Manager
This training was very helpful. In this training i learned how to protect myself from a dangerous situation.
Mansi S.
Mansi s.
CFA Manager
Important! It was something I needed to know.
Shanna M.
CFA Team Member
Important! It was something I needed to know.
Shanna M.
Shanna M.
CFA Team Member
Good training. I learned a lot.
Randy B.
CFA Team Member
Good training. I learned a lot.
Randy B.
Randy B.
CFA Team Member
Good training. I learned a lot.
Randy B.
CFA Team Member
Good training. I learned a lot.
Randy B.
Randy B.
CFA Team Member
Important! It was something I needed to know.
Shanna M.
CFA Team Member
Important! It was something I needed to know.
Shanna M.
Shanna M.
CFA Team Member
This training was very helpful. In this training I learned how to protect myself from a dangerous situation.
Mansi S.
CFA Manager
This training was very helpful. In this training I learned how to protect myself from a dangerous situation.
Mansi S.
Mansi S.
CFA Manager
Great info! I now have more knowledge of what to do in the event of an attack than I did before. Thanks!
James W.
CFA Team Member
Great info! I now have more knowledge of what to do in the event of an attack than I did before. Thanks!
James W.
James W.
CFA Team Member
Very informative.
Todd B.
CFA Team Member
Very informative.
Todd B.
Todd B.
CFA Team Member
I thought this course was presented well and easy for anyone to understand. Perfect overview for all ages.
Kelly H.
CFA Manager
I thought this course was presented well and easy for anyone to understand. Perfect overview for all ages.
Kelly H.
Kelly H.
CFA Manager
Really clear, helpful, and concise!
Michael M.
CFA Team Member
Really clear, helpful, and concise!
Michael M.
Michael M.
CFA Team Member
Good training! Good information.
William S.
CFA Team Member
Good training! Good information.
William S.
William S.
CFA Team Member
Amazing class! A+ rating for this course! It has prepared my team and I should we ever encounter danger!
Darryl H.
CFA Manager
Amazing class! A+ rating for this course! It has prepared my team and I should we ever encounter danger!
Darryl H.
Darryl H.
CFA Manager
I feel I have much more knowledge of what I need to do in a violent situation. My first instinct was to help wounded and the next page of session said “then there would be 2 wounded ”. Also...
Anna Maria S.
CFA Team Member
I feel I have much more knowledge of what I need to do in a violent situation. My first instinct was to help wounded and the next page of session said “then there would be 2 wounded”. Also knowing what tools are available at restaurant to use if necessary. A full learning test here. Thank you for keeping us safe.
Anna Maria S.
Anna Maria S.
CFA Team Member
The situational awareness lessons were especially worthwhile. We all need to be aware at all times.
Juan L.
CFA Team Member
The situational awareness lessons were especially worthwhile. We all need to be aware at all times.
Juan L.
Juan L.
CFA Team Member
Serious stuff. Glad I watched.
Peter M.
CFA Team Member
Serious stuff. Glad I watched.
Peter M.
Peter M.
CFA Team Member
This was much more interesting than I expected. Thanks for making it available to us.
Frank P.
CFA Team Member
This was much more interesting than I expected. Thanks for making it available to us.
Francis P.
Frank P.
CFA Team Member
Great information. I learned a lot.
Susan Q.
CFA Manager
Great information. I learned a lot.
Susan Q.
Susan Q.
CFA Manager
Excellent information.
Nicholas K.
Healthcare Facilities
Excellent information.
Nicholas K.
Nicholas K.
Healthcare Facilities

Create a Safer Office Environment

Schedule a PreparednessOS briefing to see how workplace violence prevention training can support safer venues, stronger preparedness, and more confident employee response.

15-minute briefing • No obligation