We all know that customer interactions can flip from friendly to frightening in seconds. Workplace violence is no longer an abstract risk—it’s a pressing reality. That’s why the Restaurant Loss Prevention & Security Association (RLPSA), in collaboration with The...
Executive Summary Violence in the workplace (or in any arena) doesn’t come out of nowhere. Hostility can strike suddenly, as in a transactional dispute, or it can build up and explode after a long, slow burn. Either way, these incidents are almost always accompanied...
Executive Summary Workplace violence (WPV) poses a significant financial and operational threat to businesses, particularly in frontline industries like food service, food retail, and retail, where employees are vulnerable to customer aggression, robberies, and other...
In retail, food retail, and food service industries, employees face a range of potential threats, from shoplifting and fraud to verbal aggression and physical violence. While technology like cameras and alarms play a role in deterring crime, one of the most effective...
UPDATED: This bill has been vetoed. Read the updates here. On March 7, 2025, Virginia’s General Assembly passed House Bill 1919 (HB 1919), mandating that employers with 100 or more employees develop, implement, and maintain a workplace violence policy by January...