2026 DIGITAL SEMINAR SERIES
Expert Guidance to Prevent Workplace Violence
Throughout 2026, please join FMI, TPOP, and your industry colleagues for engaging and educational digital seminars to improve protection of your people and assets.
Workplace violence is one of the most significant security threats to food retailers. How can you and your employees increase readiness for the most common types of conflict and violence? What steps can be taken to mitigate the risk to your staff and business? And how to do you roll out large-scale training to your entire team so that every member has the skills and confidence to identify, prevent, and manage conflict and violence?
Use the links below to sign up for each seminar and discover how TPOP and FMI can help your organization prevent and prepare for workplace violence.
Digital Seminar #1: Understanding the Hidden Costs of Workplace Violence (and Earning the ROI of Preparedness Training)
Tuesday February 3, 2pm EST – POSTPONED
REGISTER HERE – New date will be announced shortly.
Workplace violence isn’t just the rare headline-making incident, it’s death by a thousand cuts: Daily conflicts at the front end, service desk, break room, and self-checkout quietly drain profit through turnover, absenteeism, lost productivity, legal exposure, insurance pressure, and customer churn. Organizations rarely understand the full cost of workplace violence because it doesn’t show up in a single line item; it shows up in them all.
But there are solutions to curb the steady drip of profit from your bottom line. Preparedness training educates frontline employees and managers to recognize conflict and defuse it before it turns into a cost, delivering concrete and substantial ROI.
This expert-led Digital Seminar reveals the hidden cost structure of these everyday incidents and shows how workplace violence prevention training can short-circuit those losses by equipping frontline employees and managers to recognize and defuse conflict early. Designed for leaders in HR, Asset Protection/Loss Prevention, Operations, Risk, and Finance, the session delivers practical, ROI-focused frameworks you can take back to your next budget conversation.
Digital Seminar #2: De-Escalation is a Strength, Not a Weakness
Tuesday March 17, 2pm EST
REGISTER HERE
When a customer starts yelling, most people want to yell right back — because being yelled at feels like “losing the argument” and giving in. But that’s emotional contagion in action. We unconsciously mirror the emotions in front of us, and suddenly everyone is talking louder, saying less, and making everything worse.
This webinar reframes de-escalation as a power move, not “giving in.” Drawing on the psychology of emotional regulation and conflict behavior across age groups, we’ll show how to turn heated moments into calm, controlled outcomes — especially for younger workers who haven’t yet built those skills. Through relatable scenarios, proven scripts, and simple mindset shifts, staff will learn how to manage their own reactions, set firm boundaries, and exit safely when needed — while still protecting your brand voice and their own dignity. You’ll see how strong de-escalation skills reduce injuries, complaints, social-media blowups, and turnover, and how leading retailers are investing in this training as a core safety and service competency.
Designed for Asset Protection/Loss Prevention, HR and Training teams, Operations and Store/Restaurant Leadership, Corporate Security and Risk, and Finance leaders tracking the cost of injuries, claims, churn, and brand damage.
Digital Seminar #3: If You See Something, Say Something: The Psychology of Alerting
Thursday, May 21, 2pm EST
REGISTER HERE
Most people do notice when something feels off: erratic behavior, a co-worker spiraling, a guest casing the store, a bag that doesn’t belong. But between the bystander effect, fear of being “the rat,” and worry about retaliation or embarrassment, many stay silent until it’s too late.
This webinar turns “If You See Something, Say Something” from a slogan into a practical, psychology-informed playbook. We’ll connect behavioral indicators (changes in mood, threats, fixation on violence) with situational awareness (what’s normal here, what’s new, what’s wrong) so employees know what’s worth reporting — and how.
You’ll see how to design no-blame, low-friction pathways, like QR codes, anonymous tip lines, simple and mobile forms that make it easy to speak up with enough detail to act fast. And you’ll learn how to shift the culture so alerting doesn’t feel like betrayal, but like taking responsibility for each other’s safety.
Who should attend: AP/LP and Corporate Security, HR and Training, Operations leaders, and anyone responsible for workplace violence prevention, ethics, or safety reporting.
Digital Seminar #4: Managing Civil Unrest: Keeping Calm When the Street Gets Loud
Thursday, July 23, 2pm EST
REGISTER HERE
When social tension spills into the streets, retailers, grocers, and restaurants can find themselves on the front line — caught between anxious communities, social-media rumors, and the very real risk of protests, flash-mobs, and opportunistic theft. Recent SNAP disruptions and viral posts urging people to “just steal the groceries” have shown how quickly fear can turn into threats against stores, employees, and customers.
This must-see webinar walks you through how to manage civil unrest around your locations with calm, coordinated action. You’ll learn how to map decision trees (when to stay open, go curbside, or close), design communication flows from HQ to the front end, and plan physical security moves that protect people, property, and brand reputation. We’ll also touch on duty of care, OSHA expectations, and other legal considerations so your response keeps you compliant as well as safe.
Who should attend: Asset Protection/Loss Prevention leaders, Operations and Store Leadership, Corporate Security and Risk, HR and Training teams, and in-house Legal or Compliance partners who support customer-facing locations.
For more information about The Power of Preparedness online training for workplace violence prevention, and the FMI member discount, visit thepowerofpreparedness.com/fmi
Download the FMI-TPOP Active Assailant Preparedness and Response Guide for the Food Retail Industry. Download Now.