ONLINE TRAINING FOR
WORKPLACE VIOLENCE PREVENTION
CUSTOMIZED FOR THE RETAIL INDUSTRY
NRF and TPOP bring you comprehensive and engaging online training for de-escalation, active assailant preparedness, interactions with homeless, shoplifting prevention, and more.
PREVENT
incidents of violence and potential violence
EDUCATE
employees to confidently de-escalate conflict
COMPLY
with emerging state workplace violence laws
ESSENTIAL TRAINING on ANY DEVICE
- Reduce liability and preserve your business
- Go beyond the limits of stand-up training
- 24/7 access from any device
- Available in English and Spanish
- Customized for the unique aspects of the retail industry
- Aligned with OSHA, DHS, and FBI guidance
- Informative, engaging, and empowering without gore or scare tactics
- Comply with emerging state laws
Everything explained in under 2 mins
LEARN THESE CRITICAL TOPICS IN 30 MINUTES
De-escalation Techniques
ADDITIONAL MODULES RETAILERS WANT
INTERACTIONS WITH THE HOMELESS
RESPONDING TO SHOPLIFTERS
LOCKDOWNS AND ROBBERIES
all courses available in spanish
comply with emerging state lawsÂ
Plan Creation or Refinement
Online Training
Legal Review
CALIFORNIA’S SB-553
IN EFFECT SINCE JULY 2024
NEW YORK’S RETAIL WORKER SAFETY ACT
IN EFFECT SINCE JUNE 2025
Regardless of where you are in the process, our expert team can help with:
- Creation, review, or refinement of your workplace violence prevention plan.
- Experienced legal review of all aspects of your efforts.
- Access to online, customized employee training, including how to:
-
- Access the plan and report violence
- Identify, prevent, and manage workplace violence
- De-escalate conflicts before they turn violent
- Respond to active assailant attacks
- Understand the hazards associated with their role
- Learn about mitigation strategies
COMPLETELY CUSTOMIZABLE
Include a video introduction from your leadership
Via greenscreen, place the instructors in your location
Configure to meet your time-on-task requirements
LEARN FROM THE BEST MINDS IN SECURITY
LEARNER REVIEWS
NEWS AND RESOURCES
Spotting the Storm Before It Breaks: Behavioral Indicators of Violence in Food Service
We all know that customer interactions can flip from friendly to frightening in seconds. Workplace violence is no longer an abstract risk—it’s a pressing reality. That’s why the Restaurant Loss Prevention & Security Association (RLPSA), in collaboration with The...
Virginia’s Missed Opportunity: HB1919 and the Battle Over Workplace Violence Prevention
As reported previously, the Virginia House of Delegates passed HB1919 which would have put in place a broad range of requirements for employers to develop, implement, and maintain workplace violence prevention measures. But on March 24, 2025, Governor Glenn Youngkin...
Recognizing Behavioral Indicators of Violence
Executive Summary Violence in the workplace (or in any arena) doesn’t come out of nowhere. Hostility can strike suddenly, as in a transactional dispute, or it can build up and explode after a long, slow burn. Either way, these incidents are almost always accompanied...