★★★★★ Rated by 1,000+ Chick-fil-A Team Members
Trusted Training Across Chick-fil-A Operations Since 2023
Protect Your Team.
Reduce Customer Aggression.
Prevent Workplace Violence.
Simple, affordable training designed specifically for Chick-fil-A operators.
Why Chick-fil-A Operators Choose TPOP
A single incident can affect employee retention, guest experience, operations, reputation, and long-term business performance. TPOP provides a simple, affordable way to prepare your team before situations escalate.
Easy To Deploy
No software, no integration, no IT support required.
Minimal Time Commitment
Employees can complete training in about 30 minutes.
Simple Pricing
Unlimited employees at one location for a single annual fee.
Workplace Violence Prevention Is Business Protection
Reduce Escalation
Help employees recognize warning signs before situations become disruptive incidents.
Protect Your Team
Give employees practical tools for handling difficult situations with greater confidence.
Protect Your Brand
The way incidents are handled can influence guest perception, online reviews, and long-term loyalty.
Reduce Costs
Prevention helps reduce the operational, HR, legal, and insurance costs associated with workplace incidents.
Everything Included With Your Annual License
Train your entire location for one annual fee.
Training Topics
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Situational Awareness
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De-Escalation
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Active Assailant Response
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Interactions With Vulnerable Populations
Every License Includes
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Unlimited Employee Enrollment
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Scenario-Based Learning
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Knowledge Checks & Certificates
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Leadership Webinars
One Location.
Unlimited Employees.
$249
PER LOCATION • 1 YEAR
Full team access for one year
$450
PER LOCATION • 2 YEARS
Full team access for two years
Equivalent to $225/year
Free Operator Webinar
Protecting Team Members Without Sacrificing Hospitality
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De-escalating aggressive customers
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Active assailant preparedness
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Situational and behavioral awareness
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Strengthening preparedness culture
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Live expert guidance and Q&A
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On-demand replay
How It Works
Simple. Fast. No IT Required.
Step 1
Purchase Your License
Select a 1-year or 2-year location license
Step 2
Receive Your Access Link
Your training link is delivered directly to your inbox
Step 3
Train Your Team
Share the link with employees and begin training immediately
Built for busy operators and frontline teams
Trusted by Restaurant, Retail, and Hospitality Organizations Nationwide
Trusted Training Across Chick-fil-A Operations
Since 2023, TPOP Has:
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Delivered workplace violence prevention training across Chick-fil-A corporate, franchise, and support-center environments
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Supported both corporate-managed and operator-led training initiatives
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Developed restaurant-specific scenarios focused on de-escalation, situational awareness, and active assailant preparedness
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Earned thousands of five-star reviews from Chick-fil-A team members
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Developed a location-based training model designed specifically for operator-led restaurant environments
Rated by 1,000+ Chick-fil-A Team Members
Questions Before You Purchase?
Please contact us at support@tpopllc.com
Frequently Asked Questions
What does the program include?
You receive one year of access to online workplace violence prevention training for your location, including unlimited employee enrollment, completion certificates, manager reporting tools, and access to informative webinars.
How do I get started?
Register via the appropriate link above and you’ll receive an email containing the link to the online course. You’ll distribute this to your employees via email. You’ll also receive a separate email with dashboard access instructions for you/the program manager.
Is enrollment unlimited?
Yes. Each license provides unlimited enrollments for that location. You can enroll your entire existing team as well as new hires as they arrive during the one-year access period – or two-year access if that is what you have opted for. NOTE: if you operate more than one location, you’ll need to purchase a separate license for each location.
How do our employees access the training?
After you/the program manager register for the training via the online form, you will receive a link to share with your employees via email. Each employee uses that common link to create a password and enroll. Personal email addresses can be used if needed. Once an employee is enrolled, they can access the training anytime at http://www.tpoptraining.com.
What if I operate more than one location?
Licenses are sold on a per-location basis. If you have more than one location, you’ll need to purchase a separate license for each location. For organizations operating more than 5 locations, please contact TPOP directly for group discounts: info@tpopllc.com.
How long is the training?
Each module takes between 8-12 minutes to complete, depending on the topic. Since each of the 4 modules can be accessed separately (and you can decide which modules are required), and the course can be completed over multiple sessions, you have flexibility as to home much time-on-task you are asking of your staff.
Do employees receive certificates?
Yes, a certificate will be emailed to them upon completion.
How do I/the program manager monitor the program, completions, etc?
Program managers receive access to a dashboard via an email link following registration. Managers can track employee progress, view completions, run reports, organize employees by group or location, and add/remove users, and access the training themselves at http://dashboard.tpoptraining.com.
Can we train new hires too?
Yes. Your organization can continue using the training for current employees and new hires throughout the 1-year access period.